REFUNDS & RETURNS
Limitation of Liability
Inštitut Black Bear Solution will do its best to guarantee all information published on this website is up-to-date and accurate. All product photographs are symbolic and do not depict actual product features. The provider reserves the right to change the supply of products and services and their corresponding prices. The provider reserves the right to change the terms and conditions of services. The company does not accept any responsibility for damage that could follow the use, misuse, or unavailability of its website. The company does not accept any responsibility for third parties’ websites (and their information) that are connected with ours.
Payment
All orders need to be paid before the training contract is created. In cases where alternative payment is desired please contact us via our email: courses[at]blackbearsolution.com.
Complaints
If you have a complaint, please contact us via our email: courses[at]blackbearsolution.com
We will try to solve your complaint in the shortest possible time.
Cancellations
To cancel your booking, we recommend that you contact us by phone or email: courses[at]blackbearsolution.com as soon as possible after placing your order, and we’ll do our best to cancel your training booking. You have 7 days to cancel your booking for a full refund, full refunds beyond that point are normally not accepted.
If another cancellation policy is applicable it is determined within the specific course.
Higher Force
In a case of higher force (natural disaster, war,…) Inštitut Black Bear Solution holds the right to cancel all courses or delay them until the situation improves.
Copyrights
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software are the property ofInštitut Black Bear Solution or its content suppliers. This content is as such protected by international copyright laws. This site or any portion of it may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the expressed written consent of Inštitut Black Bear Solution